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Jenny was an employee at the United States Embassy in London during Day 9.

Shortly after 2:00pm, Jenny was in the embassy communication room when Jack Bauer stormed the room at gunpoint. After ordering Jenny and two other hostages to lay on the floor, Bauer proceeded to use a computer to upload Chris Tanner's flight key data to Chloe O'Brian. When marines attempted to enter the barricaded room, Jack ordered Jenny to stand up and open the door for him. As she opened the door, Jack shot two marines in their body armor and shouted that he had taken hostages, then told Jenny, screaming, to slam the door shut as the marines opened fire.

As Jack continued to upload the file, he kept assuring Jenny and the other two hostages that he had no intention to harm them. When the marines finally stormed the room, they took Jenny and the other two hostages to safety. Jenny and the other hostages were attended to by a marine corpsman while Jack was escorted out of the room. ("Day 9: 2:00pm-3:00pm", "3:00pm-4:00pm")

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